Professional On-Hold Marketing

Planet Telecom's Professional On-Hold Messaging feature keeps your callers engaged and informed with professionally recorded bespoke on-hold messages.

Keep your callers engaged, informed, and entertained with bespoke on-hold messages designed to elevate your brand. At Planet Telecom, we understand that every moment a customer interacts with your business is an opportunity to make a lasting impression. Our professional on-hold marketing productions ensure that even the time spent waiting is valuable.

Why Choose Our On-Hold Messages?

Engage Callers: Reduce frustration and keep customers engaged with clear, professional messaging.

Inform and Educate: Highlight your latest promotions, services, or important updates while callers wait.

Customised for Your Brand: Every message is tailored to reflect your brand’s tone, values, and unique offerings.

Professional Voiceovers and Music: Choose from a range of voice artists and background music to create the perfect on-brand experience.

Benefits of On-Hold Marketing:

Improve Customer Experience: Transform wait times into an informative and positive experience.

Boost Sales: Upsell products or promote lesser-known services during calls.

Strengthen Brand Identity: Reinforce your professionalism with consistent, polished messaging.

Reduce Hang-Ups: Keep callers engaged, minimising the likelihood of abandoned calls.

With Planet Telecom, your on-hold messages aren’t just fillers—they’re strategic touchpoints that enhance your customer journey. Let’s make your hold music work as hard as you do.

No extra lines to rent or equipment to buy

Rest assured, with Planet Telecom’s Professional On-Hold Marketing feature there is absolutely no requirement for any additional equipment whatsoever. We’ll simply play the on-hold message to your callers when you place an incoming caller on hold.

Now choose a number that suits your needs and budget

To get started, simply choose a number, or call our friendly team for some no-obligation advice, free on 08000 886 886.

Additional Services For Your Chosen Numbers:

Call Centre Package

The easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staff

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Call Queuing

Let your customers know you'll be with them shortly

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Call Recording

No more scrabbling for a pen and paper - record any incoming call when you need to

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Call Tracking

It's never been more important to know where your business is coming from - call data reports show you instantly.

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Call Whisper

Easily identify which number is being called. Ideal for home workers.

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Customer Satisfaction Surveys

Post Call allows activity to continue on the call after either the caller or agent have ended the call.

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Time of Day Routing

Connect your incoming calls to different destinations depending on the time of the day and/or the day of week.

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Welcome Greeting

Welcome every call with a friendly and helpful pre-recorded greeting.

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Virtual Switchboard

Allows callers to select an option via the telephone keypad to connect their call to their desired department.

Find out more

Find Out More

To find out more about Professional On-Hold Marketing please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.

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