Free Call Queuing

Automated Call Queuing lets your customers know you'll be with them in a few moments. And it’s completely free with every Planet Numbers business number.

From Free

Never lose a valuable customer call

We all hate being held in a queue, but we hate an engaged tone even more. With Planet Numbers’ Call Queuing, your customers hear a polite and friendly message telling them you’ll answer shortly, and where they are in the queue.

You can record your own messages or use one of our professionally recorded ones, and you can choose how often your callers hear it. You can also select the music they hear while they’re waiting.

You can hold up to 50 callers in a queue and control all the Call Queuing settings from your online Planet Numbers dashboard.

Best of all, our automated Call Queuing service is completely free when you buy any Planet Numbers phone number.

Get started by choosing a number.

Additional Services For Your Chosen Numbers:

Call Centre Package

The easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staff

Find out more

Call Queuing

Let your customers know you'll be with them shortly

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Call Recording

No more scrabbling for a pen and paper - record any incoming call when you need to

Find out more

Call Tracking

It's never been more important to know where your business is coming from - call data reports show you instantly.

Find out more

Call Whisper

Easily identify which number is being called. Ideal for home workers.

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Post Call Surveys

Post Call allows activity to continue on the call after either the caller or agent have ended the call.

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Time of Day Routing

Connect your incoming calls to different destinations depending on the time of the day and/or the day of week.

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Welcome Greeting

Welcome every call with a friendly and helpful pre-recorded greeting.

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Virtual Switchboard

Allows callers to select an option via the telephone keypad to connect their call to their desired department.

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Call Answering Service

When all your phone lines are busy our receptionists will professionally answer your incoming calls for you

Find Out More

To find out more about Free Call Queuing please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.

Call Answering Form