News

Browse our latest blogs and news features to catch up on all the latest developments here at Planet Numbers.

working at home with voip

Porting Landline Numbers to VoIP: Why It’s Worth the Effort

7th June 2024

Recently, BT announced that it would be extending its deadline for switching off PSTN, the traditional telephony network we’ve all been using over the past few decades. It’s a pretty big deal – by the end of 2027, we’ll all need to be connected and communicating through VoIP, or internet protocol. Much of the country’s More…

fast speed

Your Business Needs SuperFast Broadband: Here’s Why

31st May 2024

Regardless of your business type, you need fast, reliable connectivity to keep things ticking over. Whether that’s for communicating with customers and clients, managing marketing campaigns, or simply providing a service, you won’t get very far without a top-grade broadband solution backing you up. What’s more, you’re going to need a business-ready broadband solution that’s More…

PSTN Switch off

The PSTN to digital switchover is delayed until January 2027

20th May 2024

The move from traditional phone lines (PSTN) to digital technology, originally planned to be finished by the end of 2025, has now been extended by over twelve months, with the new deadline set for January 31, 2027. This decision by BT Group is meant to give the telecommunications industry extra time to tackle the challenges More…

The Cost-Benefit Analysis of Switching to VoIP: When Professional Service Firms Make the Switch

16th April 2024

In today’s rapidly evolving business landscape, professional service firms constantly seek ways to enhance efficiency, streamline operations, and reduce costs. One technology that has gained significant traction in recent years is Voice over Internet Protocol (VoIP) telephony. In this article, we’ll delve into the cost-benefit analysis of switching to VoIP for professional service firms, examining More…

7 Fantastic Ways AI is Transforming Business Telecoms

6th April 2024

AI, or artificial intelligence, is certainly having a moment right now – and, in the world of telecoms, it’s already helping businesses dream up some fantastic new effort-crunching solutions. As they say, dream it, and AI can do it – at least, that’s the idea! As experts in business telecoms, Planet Telecom has its fingers More…

Who provides the best VoIP in the UK right now?

Best VoIP Provider in the UK in 2023: Who’s the Winner?

8th August 2023

With BT about to make traditional business phone calls a thing of the past, there’s little wonder why so many of us are looking for the best VoIP provider in the UK. But what is the VoIP buzz all about? Hosted voice over internet protocol (VoIP) is changing how businesses connect and communicate. Instead of More…

Data privacy

7 Benefits of Virtual Numbers for Rank and Rent SEO Websites

28th April 2023

As the digital marketing landscape moves and changes, SEO professionals and website owners are constantly looking for new strategies to gain an edge over their competition. A notable and effective yet underutilised tool for enhancing SEO is the use of virtual numbers. These are telephone numbers that are not tied to a specific location or More…

professional on her mobile

WhatsApp for Customer Service: 6 Great Ways to Maximise Your Outreach

27th April 2023

If you’re based in the UK, there’s a good chance you’ll already have heard of WhatsApp. The hugely popular instant messaging app has already taken the country by storm – after all, it’s free to communicate with family and friends, provided you have a data connection! But did you know that you can communicate with More…

VoIP phone

Now Really is the Time to Move Your Business to VoIP

16th April 2023

If you’re growing your business and are considering ways through which you can enhance the efficiency and scope of your voice communications, you may well have considered moving to VoIP. There are plenty of great reasons why you should! While PSTN and traditional telephony have served us well over the years, the world has moved More…

working at home with voip

Are SMBs Ready for the PSTN Switch Off? Statistics Say… Probably Not

22nd February 2023

The big 2025 PSTN switch-off is just around the corner. It’s less than two years away, which means small to medium businesses need to prioritise moving communications over to VoIP (Voice over Internet Protocol) as soon as possible. However, a survey undertaken by Spitfire Network Services suggests that the majority of British SMBs are far More…

girl on her mobile phone

What is Mobile VoIP?

12th January 2023

We’re all evolving to be a little more flexible. In the post-pandemic world, millions of us are working from home and out in the field. There are tons of benefits! However, you’re going to need a local VoIP provider to help your agents stay connected to home base. The fact is, traditional telephony isn’t cutting More…

call centre agents

What benefits do 0800 numbers offer a business?

8th January 2023

An 0800 freephone number can provide numerous benefits to businesses in the UK. Here are just a few: 1. Increased customer satisfaction: Customers are more likely to call a business if they know they won’t be charged for the call. This can lead to increased customer satisfaction as they feel more comfortable reaching out to More…