Missed Call Alerts

Receive a missed call alert by email whenever you miss a call to your Planet Telecom phone number.

Cost
From Free

Free with every Planet Telecom’ number: Receive a missed call alert by email whenever you miss a call.

These alerts are automatically sent instantly by email and show which number was called together with the time,  date and the caller’s phone number, when not withheld.

Example email:

Please note that somebody has attempted to call you today at 12:59:00 on telephone number 03333704005 but you were unable to take the call.

You can call them back on 01202929637.

Find out more

If you have any questions regarding the missed call alerts service or wish to have this service added to your existing Planet Telecom phone numbers, please give us a call free, on 08000 886 886.

If you already have access to the Planet Telecom online control panel, you can set up or amend your missed call alerts at any time.

Get started by choosing a number.

Additional services for your chosen numbers:

Dynamic Call Agent

Power up your business with DCA. The cost-effective way to make sure your incoming calls get to the right person in your organisation quickly and efficiently

Call Queuing

Keep customers on the line instead of losing them to voicemail or a busy tone. They’ll wait with music, knowing you’ll be with them soon.

Call Recording

No more scrabbling for a pen and paper - record any incoming call when you need to

Call Tracking

It's never been more important to know where your business is coming from - call data reports show you instantly.

Call Whisper

Easily identify which number is being called. Ideal for home workers.

Customer Satisfaction Surveys

Post Call allows activity to continue on the call after either the caller or agent have ended the call.

Time of Day Routing

Connect your incoming calls to different destinations depending on the time of the day and/or the day of week.

Welcome Greeting

Welcome every call with a friendly and helpful pre-recorded greeting.

Virtual Switchboard

Allows callers to select an option via the telephone keypad to connect their call to their desired department.

Find Out More

To find out more about Missed Call Alerts please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.

Call Answering Form