Post Code Call Routing

Advertise one memorable phone number for your business, and deliver the incoming calls to your caller's closest branch.

Cost
Price on application

This product is normally only suitable for larger organisations with a local presence in many areas.

Post Code (zone) routing automatically and instantly connects callers to the nearest branch, based on the phone code or post code of the caller’s location. Callers who withhold their number are still routed to their nearest office and mobile callers are directed to a default location.

Get started by choosing a number.

Additional services for your chosen numbers:

Dynamic Call Agent

Power up your business with DCA. The cost-effective way to make sure your incoming calls get to the right person in your organisation quickly and efficiently

Call Queuing

Keep customers on the line instead of losing them to voicemail or a busy tone. They’ll wait with music, knowing you’ll be with them soon.

Call Recording

No more scrabbling for a pen and paper - record any incoming call when you need to

Call Tracking

It's never been more important to know where your business is coming from - call data reports show you instantly.

Call Whisper

Easily identify which number is being called. Ideal for home workers.

Customer Satisfaction Surveys

Post Call allows activity to continue on the call after either the caller or agent have ended the call.

Time of Day Routing

Connect your incoming calls to different destinations depending on the time of the day and/or the day of week.

Virtual Switchboard

Allows callers to select an option via the telephone keypad to connect their call to their desired department.

Welcome Greeting

Welcome every call with a friendly and helpful pre-recorded greeting.

Find Out More

To find out more about Post Code Call Routing please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.

Call Answering Form