0845 Numbers

Buy a memorable 0845 number for your business - the easier your phone number is for your customers to remember, the easier it is for them to do business with you.

This June, we're offering FREE connection when you choose from our range of bronze 0845 numbers!

Ten great reasons to buy an 0845 number from Planet Telecom:

  • The most competitive prices in the UK
  • FREE connection on our bronze numbers
  • Every incoming call is FREE to receive
  • Choose your own memorable 0845 number
  • Remember: BT charge their 0845 customers 4p per minute to receive calls – save ££s with us!
  • Monthly service charge from as low as £9.99
  • No hidden costs or extra charges
  • Your customers pay 5p a minute to call a Planet Telecom 0845 number (24/7), including calls from mobiles (plus their phone providers access charge).
  • BT Residential call plans generally include 0845 numbers so are free for your clients to call
  • Give your callers an even better service by adding intelligent call routing

With Planet Telecom 0845 numbers your incoming calls are completely FREE

With our 0845 numbers, incoming calls are totally free to receive. Compare this with a BT 0845: you’ll fork out over 4p a minute on every single call you get! Imagine how much that will cost you over the course of a year! It’s no surprise, therefore, that so many businesses are choosing our telephone numbers instead of BT’s.

How they work

You simply choose which of your existing phone numbers you want your 0845 to be linked to. So when your customers calls, their call is instantly and automatically redirected to your selected ‘destination’ number. And, for maximum convenience and flexibility, you can change this number as often as you’d like to – absolutely free.

This means that, for example, if you move to new premises or you need your 0845 calls rerouted to another phone for a while (perhaps when you’re away from the office on business), your 0845 is unchanged and your clients are none the wiser.

0845 numbers are sometimes called ‘non-geographical numbers’ (NGN for short) because these numbers don’t designate a particular town or area, unlike 0207 and 0208, for example.

You don’t need to buy additional kit or rent additional phone lines

Naturally, you can continue using the phone your 0845 is linked to, exactly as you did previously – that’s for incoming and outgoing calls. All the call rerouting is done by Planet Telecom remotely (and automatically) so your normal phone service carries on uninterrupted.

For the same reason, this means that when choosing a Planet Telecom 0845 you never need to buy any additional phones or equipment or rent any additional lines from your telephone service provider.

What customers pay to call your 0845

From 1st July 2015, Ofcom introduced new rules for companies offering their customers 0845 numbers as the way to contact them. It’s designed to make the cost of using them clearer to consumers.

Essentially, the cost of these calls is split into two parts: firstly, the advertised per minute charge that your customers pay for the calls – 5p in the case of a Planet Telecom 0845.

The second part is their phone network’s per minute access charge that your customers pay to eg BT or EE etc.

At the moment, however, most BT residential landline call plans include 0845 calls for free.

Want to give your callers a more personal, professional welcome? Just add our automated call handling services

When times are economically challenging – like right now! – it’s crucial to make sure you get the most from every one of your incoming sales calls. Planet Telecom’ automated call handling services are the simplest way to add a sophisticated but easy to manage range of ‘virtual switchboard’ services. You can add one of these amazingly clever packages from just £5 a month. Automated greeting messages, out-of-hours divert to mobiles, call queuing and voicemail to email are all great ways to make sure you never miss a vital incoming customer call. If your customer’s taken the trouble to call you, the least you can do is treat his call with the professionalism and courtesy you’d expect yourself.

All our call handling and ‘virtual receptionist’ add-ons can be simply managed from your Planet Telecom online dashboard.

How to advertise your 0845 number

Naturally, it’s not up to you to tell your customers what all these new access charges might be! So In practice, the new rules simply mean you have to clearly state the first part of the call’s cost right by the number, anywhere you advertise it – websites, advertising, packaging, vehicles and so on – in a certain way…

The suggested wording you could use for a Planet Telecom 0845 would therefore be:

Calls cost just 5p a minute plus your phone company’s access charge.

You might want to add something along the lines of “Contact your phone company if you don’t know their access charge” although this isn’t compulsory.

Making the day-to-day operations of your Planet Telecom phone numbers a piece of cake

Online Management

Our online dashboard makes managing the day-to-day operations of your Planet Telecom phone numbers a piece of cake. So, for example, say you needed to reroute all your incoming 0845 calls to a different phone line during the weekend: a couple of clicks on the online dashboard and you’re done! Want to redirect your 0845 to your head office while you’re there on business? No problem. It really is that simple.

Or divert to your mobile instead

If you’re often away from your main premises, perhaps meeting with customers, clients and suppliers – particularly if you’re a small or one-man business, you might like to pick up your calls on your mobile instead of on a landline.

Needless to say, your callers will have no idea they are calling a mobile and naturally they won’t pay the normal charges for doing so! When you choose a Planet Telecom 0845, you can divert your 0845 calls to a mobile of your choice whenever you need to, for just 6p a minute, whether permanently or just every now and then.

Moving to new premises? Take your number with you!

With Planet Telecom, when you move to a new office or new premises, you don’t have to reprint your promotional materials or amend your website to show a new phone number. This is because, with us, your 0845 number remains the same, even though your actual geographic location may have changed dramatically – perhaps to the other end of the UK! To your customers, you’re still in the same place you always were.

Fax to Email 0845 Numbers

Do you still receive faxes from time to time? Why not set up an additional 0845 number as a virtual  fax line: It means all your incoming faxes are sent directly to your computer’s email inbox as super-clear PDF files – get rid of that messy old fax machine for good! Click here for full details of our fax to email service.

Select a number from one of our ranges:

Additional Services For Your Chosen Numbers:

Welcome Greeting

Welcome every call with a friendly and helpful pre-recorded greeting.

Find out more

Time of Day Routing

Connect your incoming calls to different destinations depending on the time of the day and/or the day of week.

Find out more

Call Recording

No more scrabbling for a pen and paper - record any incoming call when you need to

Find out more

Call Queuing

Let your customers know you'll be with them shortly

Find out more

Call Centre Package

The easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staff

Find out more

Simultaneous Call Handling

Handle any number of incoming calls at once

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Call Tracking

It's never been more important to know where your business is coming from - call data reports show you instantly.

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Divert to Mobile

If you're often out and about, you can divert calls instantly to your mobile so you don't miss any important calls

Call Answering Service

When all your phone lines are busy our receptionists will professionally answer your incoming calls for you

Call Whisper

Easily identify which number is being called. Ideal for home workers.

Find out more

Choose your perfect number

To find out more about 0845 Numbers please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.

What our Customers say!

I have found dealing with Planet Telecom very easy going and helpful, they provide an excellent and efficient service and with a wealth of products and competitive prices available. It's unlikely we would use any other company for our business number needs.

Moore Blatch Solicitors

Many thanks to Planet Telecom for offering a helpful and efficient service which enabled us to find a memorable number for our Consumer Advice Helpline.

Isle of Anglesey County Council

We have been using Planet Telecom for over 7 years and throughout our time with them, our account managers have always been very helpful and extremely prompt when dealing with any queries.

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