The Ultimate Online Accounts Portal | Planet Telecom
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The Ultimate Online Accounts Portal

When it comes to running your business, you want to know you’re in complete control. Phoning around whilst being passed between departments and jumping through unnecessary hoops just to make simple changes is not only frustrating but wastes time and resources, too.

Here at Planet Telecom we believe in offering superb customer service, as well as a slick and seamless service. That’s why we offer our revolutionary Online Accounts Portal to all Planet Telecom customers.

Super simple, super fast

Our easy-to-use online service means adding extra features to your service including Call Intro, Call Queuing, Call Recording, Call Routing, Call Tracking, Call Whisper, Dynamic Call Agent, Emergency Call Routing, Live Call Answering, Mid-Call Transfer, Virtual Switchboard and much, much more couldn’t be simpler… phew!

Once you’ve added each feature to your service, you can quickly and easily fine tune the settings so that your customers receive the telephone experience they expect, every time.

Moving office? No problem!

Thanks to our Online Accounts Portal, moving office has never been easier – there’s no forms to fill in, no endless phone calls to make or even the need for an engineer to visit. Simply log-in to your account, change the number that your calls are routed to and all incoming calls will be automatically re-routed quicker than you can say ‘well-wasn’t-that-easy’!

To find out more about securing your perfect Non-Geographic Number or to make super cheap international calls with Planet Telecom, simply click here or call our friendly team on 0800 088 6050.

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