Bronze Package
Free account set-up
- £99.99 Monthly Fee
- 30 Included messages per month
- Additional messages just £1.95 each
- Calls always answered in the UK
- Calls answered 24 hours a day
- 30 Day minimum contract term
- 7 Day free trial
Silver Package
Free account set-up
- £199.99 Monthly Fee
- 120 Included messages per month
- Additional messages just £1.75 each
- Calls always answered in the UK
- Calls answered 24 hours a day
- 30 Day minimum contract term
- 7 Day free trial
Gold Package
Free account set-up
- £499.99 Monthly Fee
- 300 Included messages per month
- Additional messages just £1.50 each
- Calls always answered in the UK
- Calls answered 24 hours a day
- 30 Day minimum contract term
- 7 Day free trial
Seamless Call Answering, Anytime, Anywhere
Your customers expect fast, reliable service—no matter the time of day. With Planet Telecom’s 24/7 telephone answering service, your business stays accessible even when you’re off the clock.
Our professional call handlers ensure every customer inquiry is answered promptly, helping you capture more leads, enhance customer satisfaction, and maintain a stellar reputation. Whether you’re a growing small business, a sole trader, or a busy office, our service guarantees that you never miss an important call again.
Who Benefits from a Call Answering Service?
Our call answering solutions are perfect for businesses of all sizes, but they’re particularly valuable for:
✅ Small & Growing Businesses – Stay responsive and professional, even without a dedicated in-house receptionist.
✅ Sole Traders & Startups – Free up your time to focus on running your business while we handle your calls.
✅ Busy Offices & Agencies – Reduce hold times and ensure no call is left unanswered, even during peak hours.
✅ Customer-Focused Brands – Provide seamless, 24/7 customer support to boost satisfaction and retention.
With a custom virtual number, you can project a more professional image and convert more callers into customers.
Why Choose Planet Telecom’s Call Answering Service?
- 24/7 Availability – Calls answered round the clock, including nights, weekends, and holidays.
- No Missed Sales Opportunities – Ensure you never lose a customer due to unanswered calls.
- Overflow Support – If your lines are busy, our team picks up the slack, reducing wait times.
- Message Handling & Call Forwarding – Get important messages relayed to you promptly or have calls forwarded at your convenience.
- Cost-Effective & Scalable – Affordable plans that adapt to your business’s growing needs.
How It Works
- Choose a Package – Pick from our flexible Bronze, Silver, or Gold plans based on your call volume and business needs.
- Set Up Your Forwarding Preferences – Decide how you want calls to be handled—forwarded, messaged, or transferred.
- Start Receiving Calls – Our trained professionals answer on your behalf, ensuring exceptional service every time.
Pricing starts from just £99.99/month—an investment that quickly pays for itself through improved customer engagement and sales conversion.
Try Us for FREE – 7-Day Trial!
We’re so confident in our service that we offer a 7-day free trial—no risk, no commitment. Experience firsthand how Planet Telecom can transform your business communications.
Get Started Today – Call 08000 886 886 or sign up online to activate your trial.
Frequently Asked Questions
- What Is a Phone Answering Service?
- A phone answering service ensures that all your incoming calls are handled by trained professionals who can answer questions, take messages, or forward calls as per your instructions.
- How does Planet Telecom’s service help businesses?
- Our expert call handlers ensure your customers receive quick and professional responses. Whether taking messages, answering FAQs, or transferring calls, we help maintain your business’s reputation and improve customer experience.
- Is there a cost for call forwarding?
- Yes, forwarded calls incur a charge of £0.50 plus £0.03 per minute to UK landlines and £0.06 per minute to mobiles. International rates are available on request.
- Do you answer calls outside of office hours?
- Absolutely! Our team operates 24/7, 365 days a year, so your business is always available to customers.
- What is the minimum contract term?
- We offer flexible, monthly rolling contracts with just one month’s notice required for cancellation. No long-term commitments!
Find Out More
To find out more about our Professional Call Answering Service please complete the following form or call free on 0800 0886 886 and speak with one of our friendly team.