Save £££s by transferring your phone number to Planet Telecom

If you have phone numbers from another provider, you can transfer it to Planet Telecom, FREE — and benefit from our super-low costs and customer-focused virtual switchboard services.

Transfer your numbers fast and free

If you have a non-geographic number (‘NGN’), Ofcom’s Number Portability Agreement allows you to transfer it to another provider to get a better deal or better service (just like switching your gas or electricity supplier). Your numbers stay exactly the same but you pay Planet Telecom’s super-low costs and get access to all our automated call-handling and virtual switchboard services.

What numbers can I transfer?

  • 01 and 02 numbers
  • 0300, 0330, 0333, 0344, 0345 and 0370
  • 0808 and 0800 freephone
  • 0843, 0844 and 0845
  • 0870, 0871 and 0872

Which suppliers can I switch from

We have porting agreements in place with most telecom providers. If your provider isn’t listed below, it’s still very likely that we can transfer your phone numbers to our network. Call us today, free on 0800 0886 886 to find out more.

British Telecom (BT)CallagenixCable & Wireless (C&W)
Chess TelecomCOLT (City of London Telecom)Daisy Telecom
Gamma TelecomInVoSysJ2 Global / City Numbers / Ereceptionist
KCOM (Kingston Communications)Magrathea TelecommunicationsNumbergroup
Talk Talk BusinessTelecoms WorldSky
Spitfire TelecomTTNCVerizon
Virgin MediaVodafoneWindsor Telecom

Transfer by post

Click here to download our porting form. Fill in the form and print it out on your business stationery or letterhead, then post it to:

Planet Telecom
23 Hinton Road

We’ll acknowledge receipt by email and the transfer should be complete within 21 days.

Or send your form as a photo or pdf

The faster option is to print out the form on to your company stationery, complete and then scan or take a clear digital photo of it and email it to

No disruption to your service

While we’re transferring your numbers rest assured there’s absolutely no disruption to your service. Your lines will operate completely as normal. You will be able to manage your numbers via your Planet Telecom online dashboard within 30 days of requesting the switch.

You can ‘port’ your 01s and 02s too 

Want to save call costs on your regular 01 and 02 lines? You can switch these to Planet Telecom too. The process is exactly the same as for NGNs (non-geographic numbers) outlined above.

Find out more

Fill in the form to talk to one of our advisers or chat online.

Additional Services For Your Chosen Numbers:

Call Centre Package

The easiest way to get an effective in-house 'call centre' without the expense of new equipment or additional staff

Find out more

Call Queuing

Let your customers know you'll be with them shortly

Find out more

Call Recording

No more scrabbling for a pen and paper - record any incoming call when you need to

Find out more

Call Tracking

It's never been more important to know where your business is coming from - call data reports show you instantly.

Find out more

Call Whisper

Easily identify which number is being called. Ideal for home workers.

Find out more

Customer Satisfaction Surveys

Post Call allows activity to continue on the call after either the caller or agent have ended the call.

Find out more

Divert to Mobile

If you're often out and about, you can divert calls instantly to your mobile so you don't miss any important calls

Number Porting Enquiry Form

To find out more about transferring your 03s and 08s to Planet Numbers please complete the following or call free on 0800 0886 886 and speak with one of our friendly team.