Hosted VoIP Phone Systems Features | Planet Telecom
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VoIP Phone System Features

Our managed VoIP service helps businesses become more efficient and more productive.

VoIP Phone System Packages

Every business is unique, and your VoIP phone system should be too. Our cloud-based service adapts seamlessly to your needs - flexible, scalable, and tailored to fit you, not the other way around.

Basic

£9.99 /month

  • 500 minutes a month
  • Voicemail
  • HD Calling
  • Music on Hold
Premium

£14.99 /month

  • 1000 minutes a month
  • iOS and Android Apps
  • IVR Menus
  • Click to Dial
  • Video Calling
  • Everything in Basic
Enterprise

£29.99 /month

  • Unlimited minutes a month
  • Caller ID Routing
  • CRM Integration
  • Music on Hold
  • Call Queuing
  • Wallboard Statistics
  • Everything in Premium

Features at a glance

Standard Features

Basic
Premium
Enterprise
Voicemail
Included
Included
Included
On Hold Music
Included
Included
Included
HD Calling
Included
Included
Included
Unlimited, UK based support
Included
Included
Included

Apps and Extras

Basic
Premium
Enterprise
Browser based portal configuration
Included
Included
Included
iOS and Android Calling Apps
Not included
Included
Included
Desktop Apps
Not included
Included
Included
Video Calling
Not included
Included
Included

Call Handling

Basic
Premium
Enterprise
Ringing Groups
Included
Included
Included
Time of Day Routing
Not included
Included
Included
Call Forwarding
Not included
Included
Included
Do Not Disturb
Not included
Included
Included
Speed Dialling
Not included
Included
Included
IVR - Auto Attendants
Not included
Included
Included
Extension Dialling
Not included
Not included
Included
Wallboard Stats
Not included
Not included
Included
In-Depth Call Reporting
Not included
Not included
Included
Call Queuing
Not included
Not included
Included
Selective Call Acceptance
Not included
Not included
Included
Anonymous Call Rejection
Not included
Not included
Included

Calls and Reports

Basic
Premium
Enterprise
Call Data Logging
Included
Included
Included
Change Outbound Calling ID
Not included
Included
Included
BLF - Busy Lamp Fields
Not included
Included
Included

Phones, Integration and Partners

Basic
Premium
Enterprise
Plug and Play Devices - no configuration required
Included
Included
Included
Click To Dial Capabilities
Not included
Included
Included
CRM Integration: (SalesForce, Zoho, Hubspot and more)
Not included
Not included
Included

Start your 14 day free trial

It could not be easier to start enjoying our Hosted VoIP Phone System. Fill out the form to begin.

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Why choose Planet Telecom?

01 Stellar support

  • UK-based experts
  • Jargon-free
  • Simple processes
  • Unrivaled customer support

02 Value for money

  • No hidden fees
  • Free quotation
  • Huge savings on calls, handsets, and line rental
  • Bespoke pricing, built around your exact requirement

03 Ultimate functionality

  • A phone system rich with features, IVRs, Time of day call plans, and more
  • Integration with the leading 3rd party CRM software via API
  • Easy access to your Call Recordings via our online portal
  • Call Queuing
  • Wallboard Statistics

One App, Every Communication Tool You Need

Ditch multiple app subscriptions - our unified communications platform brings messaging, voice calls, and file sharing into one secure app. Available on iOS, Android, and Windows, it keeps your team connected across locations, devices, and time zones.

Book a demo

See our Hosted VoIP Phone System in action when you book a free demo! No obligations, just a quick and easy way to discover how it can benefit your business.

Hosted Telephony Form

Telecoms news and insights

What is UCaas

0333 vs 0345 vs 0300 numbers: What's the difference

When choosing a UK business phone number, understanding the differences between 0333, 0345, and 0300 numbers is essential. Each of these non-geographic numbers serves a different purpose, and selecting the right one can impact your business costs, customer perception, and call handling.

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Planet AI Transcription Service

The 2025 Telecoms Landscape: What Businesses Need To Know

With VoIP set to replace traditional telephony outright within the next two years, business owners have a few big steps to take so that their infrastructures are future-proof. However, that’s not the only thing they should be focusing on!

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Data privacy

The 2027 Digital Switch-on

There’s a big shakeup set to occur across the UK’s telephony networks in the next couple of years – it’s the digital switchover, which will effectively bring an end to traditional copper line telephony, and instead move us all over to data-based voice calls

Continue reading

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