Recently, BT announced that it would be extending its deadline for switching off PSTN, the traditional telephony network we’ve all been using over the past few decades. It’s a pretty big deal – by the end of 2027, we’ll all need to be connected and communicating through VoIP, or internet protocol.
Much of the country’s already been moved over to data calling – but on the off chance your landline number’s still connected to PSTN, there’s never been a better time to get moved across.
There are plenty of great benefits for calling through VoIP, too – and Planet Telecom can help you switch suppliers and start getting better value for money for business and personal calls.
Here are a few reasons why you should start thinking about porting your PSTN number(s) over to Planet Telecom VoIP as soon as possible.
You’ll keep your number
One of the main reasons people are often so hesitant about moving from PSTN to VoIP is that they’re worried they’ll lose the numbers they’ve had for years.
At Planet, we strive to retain all our customers’ existing numbers – and while we can never guarantee you’ll keep the original call signature, it’s very unlikely you’ll lose it.
However, the longer you leave moving from PSTN to VoIP, the more you’ll delay that peace of mind.
You might even want to change your number(s) up when you move to VoIP! No problem – we provide prefixes for various areas so you can set up lines wherever you wish across the country.
You’ll get a raft of brilliant business features
If your business is still running on PSTN, you’re leaving things pretty short notice to get moved across. 2027 might seem like a long way off, but time moves fast when you’re not watching the calendar!
Beyond beating the rush and preventing loss of business, there are tons of great business perks for running your landline via VoIP with Planet Telecom. For one thing, you’ll immediately benefit from our highly customisable IVR, which lets you freely handle and direct calls through different departments and specialists before you even answer them.
What’s more, if you’re already running a third-party CRM (customer relationship management) program, you’ll find it easy to integrate Planet VoIP features through your software using API.
That means it just got much easier for you to monitor where calls are coming from, how long they’re lasting for, and which queries are taking the most time to handle and process.
Running a CRM with VoIP calls feeding data into your software means you have a more confident grasp on how to market to new customers and provide better care standards for those already using your services.
Why waste time with old-school PSTN when VoIP works seamlessly with modern contact management systems?
You’ll have clearer conversations, more of the time
By now, you’ll have realised that one of the biggest drawbacks of using PSTN telephony is the call quality. It’s incredibly inconsistent – problems with weather and physical line damage can result in calls becoming difficult to hear and even dropping out altogether.
The fact is, communication technology has evolved massively in the decades since PSTN was first introduced. VoIP offers a stabler, clearer, more reliable alternative. If you’re running a business, it’s great news for customers and clients who might get frustrated by calls dropping out or being unable to hear your staff.
VoIP connectivity ensures you maximise your uptime. Poor quality connectivity means you stand to lose business and even cause damage to your reputation – surely it’s worth taking advantage of VoIP now for that benefit alone?
It’s cheaper by far
Switching from PSTN to VoIP means you immediately benefit from cheaper calls, whether in the UK or between overseas territories.
The days of paying extortionate rates for traditional phone calls between countries are over – with VoIP, thanks to data connectivity, you cut down on the costs of calling people outside of the UK right away.
What’s more, there are none of the annoying line rental costs with VoIP that you’d expect from PSTN. Planet Telecoms charges a fair, competitive rate for managed VoIP, offering you a flat service reflecting incredible value.
Many business owners wonder why they hadn’t switched to VoIP sooner – even without the threat of PSTN disappearing by the end of 2027, it’s just a more cost effective and overall more efficient way to manage communications.
Moving over is easier than you think
Another big reason why people have delayed moving from PSTN to VoIP is simply because they’re worried about how long or difficult it might be to do so. The fact is, you don’t have to do any of the disconnection yourself.
What’s more, with a team in Planet Telecom by your side, you can move from old-school telephony to data calling seamlessly with next to no disruption. If you already have a reliable superfast data connection, it’s easy to get started with VoIP in a matter of hours.
However, if you don’t have superfast broadband, Planet Telecom can help there, too. Take a look at our variety of packages and speeds in our fibre internet line – and keep conversations and connections rolling into your business.
Switch from PSTN to VoIP with Planet Telecom
At Planet Telecom, we want to make moving from traditional PSTN to VoIP as smooth as possible for all our customers. That doesn’t just mean making the setup fast and simple to manage – it also means ensuring you save money and take advantage of some fantastic features once you’re set up and ready to go.
With the 2027 PSTN switchoff deadline looming, now’s the time to start moving your traditional PSTN landline over to VoIP. Why get left behind and miss out on all of the great features discussed in this post – and more?
Take a close look through our VoIP and broadband services to learn more – and contact an agent at Planet Telecom for additional support if you need it.
