News
Browse our latest blogs and news features to catch up on all the latest developments here at Planet Numbers.
So Long, Skype – What Now for Cheap International Calls?
If you’ve spent any time making international calls from your PC or mobile over the past decade or so, there’s a good chance that you’ve come into contact with Skype. Microsoft’s successor to the wildly popular MSN Messenger, Skype quickly became the go-to app for keeping people connected all over the world, with cheap international…
0333 vs 0345 vs 0300 Numbers: What’s the Difference?
When choosing a UK business phone number, understanding the differences between 0333, 0345, and 0300 numbers is essential. Each of these non-geographic numbers serves a different purpose, and selecting the right one can impact your business costs, customer perception, and call handling. What Are 0333 Numbers? 0333 numbers are non-geographic business numbers that are not…
The 2025 Telecom Landscape: What Businesses Need to Know
We’re well into 2025 now, and for businesses across the UK, it’s time to start thinking carefully about how to communicate best with clients and customers as the months progress. With VoIP set to replace traditional telephony outright within the next two years, business owners have a few big steps to take so that their…
Why Your Business Needs an International Phone Number (and How You Can Get One)
If you’re running a UK-based business, it might be easy to assume you just need one phone number – your landline, say, or your mobile – through which you can stay in touch with all your clients. However, if you’re set on expanding your business and brand overseas, it might be time to take up…
What is Horizon Contact – and How Could it Help Enhance Your Customer Engagement?
As your business grows, you’re likely to want to find new ways to engage with your customers. Whether that’s by making communication more efficient, providing agents with more flexibility, or simply improving call handling standards, you’re well within your rights to scale up your operation over time. One of the best ways to set up…
So Long, 2024: A Final Roundup from Us!
2024 – what a year it’s been. It’s safe to say that the years keep going by faster and faster – and here at Planet Telecom, it’s been a huge 12 months for big changes for our team and our customers. In the most positive way, of course! As we close out 2024, we wanted…
Get Ready to Switch to VoIP by 2027 – Or Risk Losing Business
There’s a big shakeup set to occur across the UK’s telephony networks in the next couple of years – it’s the digital switchover, which will effectively bring an end to traditional copper line telephony, and instead move us all over to data-based voice calls. Voice over Internet Protocol, or VoIP, has long been the most…
What are 0300 Numbers – and Who Uses Them?
With so many different UK phone prefixes out there, it sometimes gets a bit confusing to keep track of what options are reserved for which audiences! Take 0300 numbers, for example – these prefixes are specially reserved for a very specific type of business. Could your organisation benefit from one? In this guide, we’ll take…
What is UCaaS, and How Does It Boost Your Business’s Productivity and Communications?
The way in which your business communicates with customers and clients has evolved massively over the past decade. With a reliable superfast internet provider, it’s easier than ever to keep in touch with people from all over the world, and to win contracts in new territories. With the evolution of communications technology comes a whole…
7 Reasons Memorable 0800 Numbers Are Still Crucial for Your Business
In the age of instant messaging and AI chatbots, you’d be forgiven for thinking that human support lines have all gone the way of the dodo. However, your customers still expect you to have people ready to take their calls – we’re not at a point where we can delegate absolutely everything to artificial intelligence….
The Future is VoIP – and That’s Right Now
Planet Telecom has been at the forefront of VoIP technology for many years – and with BT starting to move homes and businesses to digital communications, there’s never been a better time to start taking advantage of what we have to offer. It’s time to make the switch. By 2027, BT will start to switch…
Cybersecurity for Remote Working: Are You Truly Safe?
Since the early days of the COVID-19 pandemic, the idea of working remotely has become more and more attractive to employees and employers alike. For one thing, remote working has made holding meetings more efficient, and cut down on travel costs!