CRM Integration
VoIP through Planet Telecom will allow you to integrate calls and conferencing through a flexible customer relationship management platform.
Preview calls, automate record pop-ups, log call activities, streamline direct dialling and search for contacts in your database. It’s all extremely easy to manage through one simple application, which you will always be able to access from your desktop, laptop, mac, or tablet.
CRM systems are changing the way businesses cater to and care for customers and clients. Therefore, it makes perfect sense to integrate VoIP conferencing and calls into your CRM to ensure you keep your complete strategy in one simple place.