Call Whisper
Call Whisper through VoIP allows you to gain insight into where your calls come from.
Take advantage of an intuitive system which matches numbers to your database so that you’re well aware of who is calling through before an agent picks up the receiver. Call Whisper is a useful service when it comes to forwarding the right calls to the right agents and areas. What’s more, you can customise this service so that your team hears messages while specific calls are being handled. It is a standard feature which you can manage and tailor to your own needs through your online dashboard.