Auto Attendant

A virtual receptionist through VoIP will custom-route calls to specific team members and departments as you demand. You can automatically route calls, for example, should there be no one available to take calls through the frontline centre.

You can set up your digital receptionist with custom messages and a variety of clear, concise options that callers can use to get to the right agent or department. An auto attendant not only saves you time, but saves headaches for your callers, too.

This is another service you can manage entirely through the Planet Telecom online dashboard.