What benefits do 0800 numbers offer a business?

8th January 2023 | Robin James

An 0800 freephone number can provide numerous benefits to businesses in the UK. Here are just a few:

1. Increased customer satisfaction:

Customers are more likely to call a business if they know they won’t be charged for the call. This can lead to increased customer satisfaction as they feel more comfortable reaching out to the business with any questions or concerns.

2. Greater accessibility:

An 0800 number makes it easier for customers to contact a business, regardless of their location within the UK. This can be especially helpful for businesses with a nationwide customer base.

Happy customer service

3. Improved brand image:

An 0800 number can give a business a more professional and established image. It can also make the business appear more trustworthy and customer-focused.

4. Easy to remember:

An 0800 number is easy for customers to remember, as it consists of a simple, memorable pattern. This can make it easier for customers to contact the business, leading to increased call volume and potentially more sales.

5. Improved efficiency:

Non-geographic numbers such as a freephone 0800 number can route calls to the appropriate location or department, which can help streamline the call process and improve efficiency.

6. Increased flexibility:

An 0800 number can be easily redirected to different phone lines or devices, such as a mobile phone or VoIP system. This allows businesses to easily adapt to changing needs and can save money on phone line rental and maintenance costs.

Overall, an 0800 freephone number can provide numerous benefits to businesses, including increased customer satisfaction, greater accessibility, improved brand image, ease of recall, increased efficiency, and flexibility.

To buy a freephone number for your business, simply click through to choose an 0800 number from Planet Telecom, or call us free on 0800 088 6886 to discuss your options with one of our friendly team.