Music on Hold
If you need to keep your callers in a queue while they wait to speak to your team, you can keep them entertained by uploading and managing hold music through VoIP.
Via your own online dashboard, Planet Telecom enables you to completely design and manage your own hold music system, meaning that you can change up the tunes or even insert your own sales messages and jingles if you wish.
It is a great branding opportunity, too. Hold music can help to ease waiting frustration. Manage a variety of tunes through your dashboard at any time, changing it up when it’s time to switch genres!