Since the telephone was invented back in 1876, phone numbers have always important – especially for business that want to make themselves easy to contact for existing and new customers . The only issue is if you have a fixed line number, you probably won’t be able to take it with you if you are out of the office or planning on relocating your business.
What is a virtual phone number?
A virtual phone number is a telephone number that is not tied to a specific phone line, device or location. You can choose from any of our ranges of virtual phone numbers and have them routed to any landline or mobile phone number. For example, you can even have a central London 0207 number, even if you’re not based in London!
What are the key features?
No extra lines to rent or equipment to buy – Your phone will continue to receive calls on its original number as well as the new virtual numbers calls and can be used to make calls as normal.
Out of the office – With our Virtual phone numbers, you are able to change the destination number as often as you want, completely free. So if you are moving office temporarily or permanently. We can just redirect your incoming calls to your new number instantly and completely free. No need to amend website with a new phone number.
Control panel – We also offer an online control panel so you can view call reports and control where your number is routing to. You can even redirect the number yourself if you would like so you will never need to worry about losing customers, as you are able to work anywhere you choose.
Business presence – Most customers prefer dealing with a local service provider. With our virtual phone numbers, you are able to establish a local presence, anywhere you choose.
Business image – With a virtual phone number, your business can significantly enhance it’s image and how they are perceived by the public. For example, you could have an 0800 number and project the image of a well established, larger company operating all over the UK.
Service-enhancing features – With our virtual phone numbers we offer a suite of call handling services which can save your business money, maintain great customer service, and make your business seem larger than it is.
We offer a virtual switchboard service which gives your callers a list of redirection options, to be put through to a specific department.
With Time/Day plan you can set up your number so calls are automatically redirected to a different destination number at specific times for example every evening and/ or at weekends.
Our other call handling services include call tracking, mid call transfer, call queuing, call recording, voicemail and live call answering.
Memorable virtual numbers
A memorable phone number can help attract a lot of repeat business. By offering a contact number that can be easily remembered, customers will be more likely to call when they require your services again rather than searching the internet at alternatives.
There is no doubt that memorable numbers create a professional image and could be the reason between whether consumers and customers call you as they will make a pre-conceived judgement at how well your business is doing.
0800 numbers are typically advertised by organisations operating on a nationwide basis that are offering the customers a free point of contact through the 0800 number.
03 numbers are typically used by organisations that are also looking to advertise nationally rather than being tied to one specific location. 03 numbers have increased in popularity over the years as they are inexpensive to run and service providers offer a variety of plans that often including calls to 03’s at no charge.
Finally, we have local numbers, these are used by organisations that want to appear that they operate within a specific location. For example, if the business wanted to advertise for customers in London they could use a 020 number. Various industries can benefit from advertising a local area number. The obvious example being taxi companies as customers will see the local number being advertised and will instantly know that this taxi company operates within their local area.
We are currently offering a 30-day free trial with all virtual phone numbers. If you have any questions about our services or are interested in getting a virtual phone number for your business, then please give us a call, free on 08000 886 886.
