5 SIP trunking myths busted

24th December 2018

More and more firms are choosing SIP trunks as the essential solution for their business communications. Subsequently, there are still a number of myths occasionally appearing, and gathering pace, among the plethora of positive reasons why businesses switch to and continue to use SIP trunks in their operations.

Here are the most prominent myths, busted, especially for you.

They reduce call quality

It makes sense, in a way. If SIP trunks save you money, and the system is easier to manage than a traditional telephone system, then something has to give, doesn’t it? Actually, no. This myth is usually based on people’s experience of using a VoIP (Voice Over Internet Protocol) service at home, or over a mobile network.

Using a free video conferencing platform, such as Skype or Facetime – without business standard SIP trunks – often leads to calls suffering from interference or interruptions. Using SIP trunks for business is a completely different, much more efficient experience.

Switching to SIP is a hassle

In theory, switching every single telephone within a business to a new system sounds complicated. But with SIP trunking, it’s much simpler than you might imagine. No new lines are required for this process, and SIP acts as a direct replacement for ISDN.

In case you weren’t aware, ISDN itself will be completely removed in the next few years, and it would certainly be more of a hassle to leave the switch until the last minute. As of early last year, there were still more than two million UK businesses with an ISDN connection. By 2025, they will all be forced to switch.

The setup is too expensive

Given what we’ve just covered, the cost of ensuring that your business can continue communicating with your customers, post the ISDN switch-off, shouldn’t be a concern.

However, naturally, all business costs have to be carefully managed, so this myth can be downgraded, as opposed to completely debunked. If you are dealing with the right provider, you will find that any fee to have the service set up is more cost-effective than you had anticipated.

It still won’t save me any money

This myth is usually circulated primarily by service providers that don’t offer SIP trunking. As there are a few years left of ISDN, some providers will want to keep as many of their customers as possible.

In reality, SIP trunking has been saving private and even public-sector businesses thousands of pounds per year. There are a number of different ways your business can save money with SIP trunks. Depending on the size of your business and its needs, you’ll discover a variety of cost-effective strategies.

It’s new, untested and untrusted

Perhaps the first two-thirds of this myth were once true, but no more. Every new technology is met with distrust, even after it’s proven itself time and time again – and SIP trunks most certainly are proven.

In fact, it’s been around as a service much longer than you might think. Gaining more press since BT announced the end of ISDN, it is an established and reliable service, capable of transforming your communications and saving your business money at the same time.