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Cloud PBX for Microsoft Teams

Transform your business communications with Horizon for Microsoft Teams, enabling seamless calls via Planet Telecom's Direct Routing

Discover the power of Microsoft Teams Phone Direct, trusted by millions worldwide and rapidly growing. The reliable and trusted voice app to centralise your communication tools in one easy-to-use platform. Upgrade your outdated phone system and enhance your productivity with seamless, modern communication.

Cost saving

Streamline your communication costs by ditching separate phone systems and opting for a user-based payment model, drastically cutting your monthly expenses.

Superfast Broadband

Always reliable

Teams Phone guarantees seamless business operations with Microsoft’s robust 99.99% uptime, backed by their financial assurances. With Teams Phone, you can trust in consistent performance and minimal downtime, ensuring your business stays connected and productive.

Grow quickly

Effortlessly scale your user base by purchasing additional licenses whenever needed

Business Grade PBX

An impressive suite of call routing features designed to elevate your caller experience to new heights:

  • Caller Announcements: Greet your callers with customized messages, ensuring they receive timely and relevant information, creating a professional first impression.
  • Hunt Groups: Keep your team responsive with hunt groups that distribute incoming calls to the next available team member, ensuring no call goes unanswered.
  • Interactive Voice Response (IVR): Enhance customer satisfaction with an intuitive IVR system that directs callers to the right department or service quickly and efficiently.
  • Extension Twinning: Never miss an important call again with extension twinning, allowing calls to ring simultaneously on multiple devices, keeping you connected wherever you are.

Upgrade your business communication with Horizon, and deliver a seamless, professional caller experience that sets you apart from the competition.

Easy to read reports

No new hardware required

Experience the future of communication with our cutting-edge cloud-based solution, designed to completely eliminate costly initial investments and traditional hardware. Say goodbye to the expenses and complexities of physical infrastructure. With our cloud-based system, you can enjoy significant cost savings, seamless integration, and the flexibility to scale effortlessly as your business grows. Upgrade to a modern, efficient communication solution that adapts to your needs, providing you with the latest features and ensuring your business stays ahead of the curve.

Pandemic-Proof Your Business with VoIP

Simple provisioning

Our app makes it incredibly easy to provision new Horizon users within Microsoft Teams, eliminating the need for PowerShell or any programming interface. Effortlessly add users to your existing Horizon subscription without affecting your current contractual terms. Simplify your setup and expand your team with ease, all while maintaining the flexibility and convenience you need.

voip phone service

Operator connect

Defined Service

  • Ease of Administration: Manage everything seamlessly via the Teams Admin Center.
  • Integrated Collaboration: Make and receive calls directly from the Teams app for streamlined communication.
  • Enhanced Security: Benefit from direct interconnects with the Microsoft Azure Peering Service (MAPS).
  • Fully Managed Cloud Solution: Enjoy a pure cloud setup with no hardware requirements.
  • Seamless Integration: Continue using your existing PSTN infrastructure and voice trunks.
  • Maintain Existing Agreements: Existing service provider agreements remain in place.
  • Cost Efficiency: More cost-effective compared to traditional Calling Plans.
  • Guaranteed Quality of Service: Enjoy a 99.99% shared SLA between us and Microsoft.
  • No PowerShell Dependency: Simplifies administration with no need for PowerShell.

Direct Routing - Managed

Flexible Service

  • Planet Telecom-Owned Network: The platform operates within a Planet Telecom-controlled network.
  • Automated Provisioning: Speed up deployment with automated provisioning through the Planet Telecom Voice App, no PowerShell experience needed.
  • Integrated Number Management: Experience seamless end-to-end number management within the Planet Telecom Voice App.
  • Enhanced Functionality: Utilize Microsoft-certified Session Border Controllers (SBCs) for better value, greater flexibility, and increased functionality.
  • Cost Efficiency: More cost-effective than traditional Calling Plans.
  • High Reliability: Benefit from Planet Telecom’s 99.99% SLA.

Direct Routing - Unmanaged

Highly Customisable

  • Continued Use of Existing Infrastructure: Utilize your current PSTN infrastructure, including SBCs or voice trunks.
  • Essential for PBX Co-Existence: Necessary for seamless PBX integration.
  • Legacy System Migration: Simplify the transition from outdated telephony systems.
  • Analogue Device Integration: Compatible with analogue devices such as elevator phones and overhead paging systems.
  • Maintain Service Provider Agreements: Existing service provider agreements remain valid.
  • Local PSTN Survivability: Ensure local PSTN survivability.
  • Cost-Effective Solution: More affordable than traditional Calling Plans.
  • High Reliability: Planet Telecom’s 99.99% SLA with a record of 100% uptime since launch.

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